Information Centres for Asylum Procedures

Here you can find the non-state organizations where you can get free of charge information regarding your asylum procedure or residency status.

Note: The counsellors speak English! Please use English when you contact the information and counselling centres. If needed, they will establish the contact with an interpreter.

BERLIN

Organization: Flüchtlingsrat Berlin
Telephone: 030 – 2 43 44 57 62
Email: buero@fluechtlingsrat-berlin.de

Contact addresses for the information and counselling centres for the refugees in Berlin can be obtained from the independent human rights organization Flüchtlingsrat Berlin (Refugee Council Berlin).

BRANDENBURG

Brandenburg an der Havel

Organization: Diakonisches Werk Potsdam
Contact person: Ms. Ina Stiebitz
Address: Beratungsstelle / Counseling Center
Damaschkestr. 17
14770 Brandenburg / H
Telephone: 0331 – 200 77 941 and 03381- 209 99 30
Email: i.stiebitz@dwpotsdam.de

Counselling hours: Thursdays 9 am – 12 pm

Cottbus

Organization: Diakonisches Werk Elbe-Elster e.V.
Contact person: Ms. Ines Küchler
Address: Strasse der Jugend 33
Zimmer / Room 618 (im Bürohaus / in the office building)
03050 Cottbus
Telephone: 0355 – 499 44 03
Mobile: 0176 – 100 734 93
Email: dwee.fluechtlinge@web.de

Counseling hours: Thursdays 9 am – 12 pm & 1 – 3 pm

Eberswalde

Organization: Johanniter-Unfall-Hilfe e.V.
Contact person: Ms. Gesine König
Address: Havellandstraße 1 5
16227 Eberswalde
Telephone: 03334 – 3669323
Email: gesine.koenig@johanniter.de

Elsterwerda
Organization: Diakonisches Werk Elbe-Elster e.V.
Contact person: Mr. M. Fietz
Address: Erziehungs- und Familienberatungsstelle des Diakonischen Werk Packhofstr. 2
04910 Elsterwerda
Mobile: 01577 – 28 98 040
Email: dwee.fluechtlinge@web.de

Counseling hours: Mondays 9 am – 12 pm & 1 – 4 pm

Finsterwalde

Organization: Diakonisches Werk Elbe-Elster e.V.
Contact person: Mr. M. Fietz
Address: Haus der Diakonie
Friedenstraße 23
03238 Finsterwalde
Telephone: 03531 – 30015
Mobile: 01577 – 28 98 040
Email: dwee.fluechtlinge@web.de

Counselling hours: Tuesday 9 am – 12 pm

Forst

Organization Diakonisches Werk Elbe-Elster e.V.
Contact person: Ms. Ines Küchler
Address: im Park 7
Parkstr.07
03149 Forst
Mobile: 0176 – 100 734 93
Email: dwee.fluechtlinge@web.de

Counselling hours: Mondays 10 am – 3 pm

Frankfurt (Oder)

Organization: Caritas Brandenburg
Contact person: Ms. Maria Wojtas
Address: Caritas-Haus „St. Josef“
Leipziger Straße 39
15232 Frankfurt (Oder)
Telephone: 0335 – 56 54 150
Email: ffo-migration@caritas-brandenburg-ost.de

Counseling hours: Tuesdays 10 am – 12 pm & 2 – 5 pm
Fridays 10 am – 12 pm

Friesack

Organization: AWO-OPR gemeinnützige Sozialgesellschaft mbH
Contact person: Ms. Karin Hopfmann
Address: AWO Betreuungsdienste
Berliner Straße 11
14662 Friesack
Mobile: 0152 – 29529597
Email: fluechtlingsberatung@awo-opr.de

Counseling hours: Every 14 days Wednesdays 2 – 3 pm

Fürstenwalde

Organization: Caritas Brandenburg
Contact person: Mr. Thomas Thieme
Address: Eisenbahnstraße 16
15517 Fürstenwalde
Telephone: 03361 – 77 08 35 und 03361 – 77 08 43
Email: t.thieme@caritas-brandenburg.de

Counseling hours: Tuesdays 9 am – 12 pm & 3 – 5 pm

Gransee

Organization: Ev. Kirchenkreis Oberes Havelland
Contact person: Ms. Anne Fischer, Frau Kirstin Neumann
Address: Schulstraße 4b
16775 Gransee
Email: ohv.asylberatung@gmail.com

Counseling hours: Every 14 days Wednesdays 11 am – 1 pm

Hennigsdorf

Organization: Ev. Kirchenkreis Oberes Havelland
Contact person: Ms. Simone Tetzlaff
Address: Fabrikstr.10
16761 Hennigsdorf
Telephone: 03302 – 222918
Email: asylberatung.hennigsdorf@gmx.de

Counselling hours: Tuesdays & Thursdays 10 am – 12 pm

Königs Wusterhausen

Organization: Caritas Brandenburg
Contact person: Ms. Carina Felix
Address: Flüchtlingsberatung im Sozialen Zentrum
Maxim-Gorki-Straße 6/7
15711 Königs Wusterhausen
Telephone: 03375 – 210 81 25
Email: c.felix@caritas-brandenburg.de

Counselling hours: Thursdays 10 am – 2 pm

Lübben

Organization: Diakonisches Werk Kirchenkreis Lübben
Contact person: Ms. Natalya Zimina, Ms. Kristina Krüger
Address: Haus der Diakonie
Geschwister – Scholl – Straße 12
15907 Lübben
Telephone: 03546 – 18 76 39
Email: Migration@diakonie-luebben.de

Counselling hours: Mondays 9 am – 12 pm, Tuesdays 1 – 5 pm, Wednesdays 9 am – 5 pm, Thursdays 9 am – 3 pm

Social support: The focus is to provide social support to the migrants and refugees living in private housing. The centre is not specialized in questions relating to the asylum procedure.


Luckenwalde

Organization: Diakonisches Werk Potsdam
Contact person: Ms. Andrea Vergara Marin
Address: Kieztreff
Burg 22d, 1. Etage
14943 Luckenwalde
Telephone: 0331 – 200 77 942 and 03371- 40 21 36
Email: a.vergara@dwpotsdam.de

Counselling hours: Tuesdays 2 – 4.30 pm

Neuruppin

Organization: AWO-OPR gemeinnützige Sozialgesellschaft mbH
Contact person: Ms. Karin Hopfmann
Address: Mehrgenerationenhaus (MGH)
Otto-Grotewohl-Str. 1A
16816 Neuruppin
Telephone: 03391 – 400915
Mobile: 0152 – 29529597
Email: fluechtlingsberatung@awo-opr.de

Counselling hours: Tuesdays 9 am – 12 pm & 1 – 4 pm

Oranienburg

Organization: AWO-OPR gemeinnützige Sozialgesellschaft mbH
Contact person: Mr. Horst Rabbow
Address: Bürgerzentrum Oranienburg(FiBB)
Albert-Buchmann-Str.17,
1.Etage, R.2.02
16515 Oranienburg
Mobile: 0172 – 4784578
Email: horst.rabbow@awo-opr.de

Counselling hours: Tuesdays 10 am – 1 pm & Fridays 10 am -1 pm

Perleberg

Organization: AWO-OPR gemeinnützige Sozialgesellschaft mbH
Contact person: Mr. Horst Rabbow
Address: MD EvaMiGra e.V.
Bäckerstraße 21
19348 Perleberg
Mobile: 0172 – 4784578
Email: horst.rabbow@awo-opr.de

Counselling hours: Every 14 days Thursdays 10 am – 1 pm

Potsdam-Mittelmark and Potsdam

Organization: Diakonie
Contact person: Ms Cyrielle Fernàndez
Address: Beratungsfachdienst für MigrantInnen
Rudolf-Breitscheid-Straße 64 (Hinterhaus)
14482 Potsdam
Telephone: 0331 – 200 83 80
Email: c.fernandez@dwpotsdam.de

Counselling hours: Tuesdays 9 am – 12 pm & 1 – 4 pm
Thursdays 9 am – 12 pm

Rathenow

Organization: AWO-OPR gemeinnützige Sozialgesellschaft mbH
Contact person: Ms. Karin Hopfmann
Address: Ev. Kirchengemeinde St. Marien-Andreas – Gemeindehaus
Kirchplatz 10
14712 Rathenow
Mobile: 0152 – 29529597
Email: fluechtlingsberatung@awo-opr.de

Counselling hours: Every 14 days Wednesdays 10 am – 1 pm

Schwedt

Organization: Johanniter-Unfall-Hilfe e.V.
Contact person: Mr. André Lautenschläger
Address: Lindenallee 25 – 29
16303 Schwedt
Telephone: 03332 – 834210
Email: andre.lautenschläger@johanniter.de

Senftenberg

Organization: Diakonisches Werk Elbe-Elster e.V.
Contact person: Mr. M. Fietz
Address: Haus der Caritas
Burglehnstr. 2
01968 Senftenberg
Telephone: 03573 – 808891
Mobile: 01577 – 28 98 040
Email: dwee.fluechtlinge@web.de

Counselling hours: Thursdays 10 am – 3 pm

Spremberg

Organization: Diakonie Niederlausitz
Contact person: Ms. Ulrike Grundke, Ms. Mandy Siebert
Address: Kontakt- und Beratungsstelle „ICLU“
Georgenstraße 36
03130 Spremberg
Telephone: 03563 – 34 56 78
Email: fluechlingsberatung-spb@diakonie-niederlausitz.de

Counselling hours: Mondays 9.30 am– 11.30 am, Tuesdays 9.30 am – 11.30 am and 2 – 6 pm,
Thursdays 9.30 – 11 am and 2 – 5 pm

Social support: The focus is to provide social support to the migrants and refugees living in private housing.The centre is not specialized in questions relating to the asylum procedure.

Strausberg

Organization: Caritas Brandenburg
Contact person: Ms. Christine Hahn
Address: Beratungszentrum Strausberg
August-Bebel-Str. 12
15344 Strausberg
Telephone: 03341 – 31 17 84
Email: c.hahn@caritas-brandenburg.de

Counselling hours: Tuesdays 10 am – 12 pm & 2 – 6 pm
Thursdays 9 am – 12 pm & 1 – 3 pm

Wittenberge

Organization: AWO-OPR gemeinnützige Sozialgesellschaft mbH
Contact person: Ms. Horst Rabbow
Address: Bürgerzentrum
Bürgermeister-Jahn-Str. 21,
19322 Wittenberge
Mobile: 0172 – 4784578
Email: horst.rabbow@awo-opr.de

Counselling hours: Every 14 days Thursdays 10 am – 1 pm